Privacy Policy

Ankyrian processes personal information needed to operate the DEKREL service.

Privacy-related questions may be sent to support@dekrel.com.

DEKREL may process the following information to provide the service.

• Account information and sign-in state
• Project owner information
• Project requests, answers, files, and references
• Generated outputs, revision requests, and work history
• Payment state, refund state, and support-request metadata
• Safety-review metadata
• Basic product analytics

The following information is not exposed by default in documents, git, support answers, or public proof.

• Passwords, API keys, env values, cookies, and tokens
• Card numbers, bank accounts, and raw tax identifiers
• Raw prompts, hidden instructions, provider traces, and token traces
• Internal cost, margin, profit, and exact formulas
• Private customer project content

Personal information is used for the following purposes.

• Account creation and sign-in
• Providing project workspaces
• Analyzing requests and generating outputs
• Handling revision requests
• Safety review and policy-violation prevention
• Payment, refund, tax, receipt, and support handling
• Service stability, quality, and error improvement

Before final public launch, reviewers must confirm the following periods.

• Account-information retention period
• Project and output retention period
• Support-request retention period
• Payment/refund/tax evidence retention period
• Analytics-log retention period
• Withdrawal, deletion, correction, access-request handling period

DEKREL may use hosting, database, analytics, email, support, payment, and LLM providers for operations. Once actual providers are confirmed, the Privacy Policy must reflect provider names, processing purposes, transfer countries, retention periods, refusal rights, and disadvantages.

DEKREL does not promise customer-facing details that have not been confirmed by provider settings and contracts.